WE ONLY ALLOW RETURN OR EXCHANGE OF ITEMS WHEN THE ITEM HAS A FACTORY/ PRODUCTION ERROR I.e., the dress is torn upon receiving it, seems are loose, a wrong size was sent or any other possible error from our part.
While ordering, we implore you to check our size guide to confirm your size or include any measurement specification(s) in the comment section before you check out your order. We will not be liable to exchange an item which was ordered in the wrong size from the customer, we can only assist in putting up for sale.
We do not make refunds and in this regard, we implore all our customers to be certain of print(s), size and choice of style before ordering.
Delivery/shipping is not free unless stated otherwise.
In an instance where an adjustment is as a result of an error from the customer, such adjustment will be made with a fee.
